Products On SaleUpdated a month ago
WHEN the customers ask why many items are not on sale or about discount availability:
- IF sale items are limited, THEN explain: Only some items are discounted at a time on the sale page, and refer him to our page with all products on sale and on clearance here: https://tennisgiant.com/collections/shop-all-tennis?on_sale=On+Sale,Clearance
- If the customer is looking for specific products or brands, ask for details such as product and brand preferences to suggest available sale items, such as GP Challenge 1 Osaka or Head Speed - 2024.
- IF no relevant sale items are available, THEN inform the customer accordingly.
- IF the question cannot be answered with available data, THEN escalate to a human agent and inform the customer that their inquiry has been forwarded for review.